We are looking for an experienced team member for an exciting opportunity at our Giant Brand store at Doddington Hall, Lincoln.
The role requires someone who can multitask in delivering excellent service and selling products in a role that will vary day-to-day. The applicant should be flexible, as well as a good problem solver and be able to work efficiently and independently.
You’ll be part of a dynamic team, providing high levels of customer service on all fronts. Good, general communication skills are crucial as well as basic computer literacy; both will be utilised daily. The applicant should have experience in delivering high-quality customer service.
Responsibilities & experience
- Provide high levels of customer service at every point of contact
- Knowledge of various bicycle types and technologies
- Ability to advise customers on products and close sales
- Be able to step in and perform management tasks on the shop floor
- Previous experience in retail, sales or customer experience required
- Good communicator both with colleagues and customers
- Experience with good retail practice and delivering on KPI targets
- A familiarity with EPOS/CRM systems would be advantageous, but training will be provided
Salary & Hours
- Competitive DoE
- 5 days a week: 8.30am-5pm Mon-Sat, 10am-4pm Sun
- 28 days of annual leave
- Staff Bike and Staff Purchase scheme
Although this role is for a permanent, 5 days a week sales advisor, please contact us if you are interested in a part-time or a reduced hours role.
We would also be happy to hear from you if you think another role at Giant Lincoln might be more suitable for you, now or in the future.
How to Apply
To apply, please send your CV and cover letter to dan@giant-tugby.co.uk